2.6. Malfunctions

In the event of a malfunction or breakdown, the client must contact the specialists at TSF Belgique, who will provide their expertise to resolve the issue(s) or decide to replace the faulty equipment.
Useful contact information can be found on the “Support” page of the TSF Belgique website via the following link: www.tsf-belgique.be/en/technical-support. This section is expressly reserved for TSF Belgique clients. Support tags, including detailed links and a related QR code, are provided when the equipment is collected.
Clients are strictly advised not to intervene with the equipment without the guidance and support of TSF Belgique specialists. Any damage caused by attempted repairs will be the sole responsibility of the client.